**Q: How can I earn points in the loyalty program?**
A: You earn points in the following ways:
- For every euro spent you receive 1 point.
- When you create an account you will receive 10 points once.
- When referring a new customer, both you and the new customer receive 100 points each.
**Q: How can I use my earned points?**
A: Once you have collected 260 points, you can exchange them for a discount code of 6 euros, usable with a minimum purchase value of 50 euros.
**Q: Are my points transferable to other accounts?**
A: No, points are personal and cannot be transferred to other accounts.
**Q: What happens to my points if I return a purchase?**
A: Upon a return, the points originally earned from that purchase will be deducted from your account.
**Q: How long are my points valid?**
A: Points are valid for a period of one year from the time they are credited to your account.
**Q: What are the benefits for both the referrer and the new customer in the referral program?**
A: Both the referrer and the new customer will each receive 100 points after a successful referral.
**Q: Are there specific requirements to participate in the loyalty and referral program?**
A: Yes, the minimum age to participate in the program is 18 years.
